United Canada Inc. Medical Masks are manufactured in North America using entirely North American materials. Every order ships out of our Ontario, Canada, manufacturing facility.
United Canada ASTM Level 3 surgical Face Masks provide the highest protection without sacrificing comfort. Our masks offer users high breathability while exceeding ASTM F2100-20 standards. Designed and manufactured by Canadians for Canadians.
By keeping our supply chain local, we can keep the quality of our level 3 face mask product and the shipping time low. We can oversee each aspect of the manufacturing process, ensuring proper care is taken to produce a quality end product that our customers will love. Our focus has always been on ensuring that every one of our customers is completely satisfied with their experience and purchase. By responsibly sourcing materials and the hard work of our dedicated team, we can make that happen every day for thousands of Canadians Canada-wide.
United Canada Inc. has an MDEL (Medical Device Establishment Licensing) license in Canada. What this means is that our products are carefully selected and sold according to the guidelines provided by Canada. Our products are high quality and efficient products. To substantiate our claims, we have included test reports and certification details accessible through Health Canada's MDEL license verification [License #12243]. We’ve exceeded standards with all our products. This is evidenced by our customer reviews, which are accessible here. Just read our reviews and you’ll know why!
They are manufactured in an ISO Class -08 facility using materials sourced from an entirely North American supply chain, resulting in a higher quality product.
Spunbond Polypropylene, Meltblown fabric, Elasticated Earloops, and Aluminum Nose Wire create a dependable and secure Medical Mask.
We offer excellent breathability and a level of protection you can trust.
They are offered in two colours because we all deserve a few choices! Let us know what other colours you’d like to see.
Non-woven spun-bond polypropylene, melt-blown fabric, ultrasoft ear loops, and aluminum nose strip available in premium blue & premium white
Q: Are They made in Canada?
A: They are made at our Richmond Hill, ON, facility.
Q: When do ASTM level 3 face masks expire?
A: Level 3 ASTM Face Masks have a shelf life of 2 years after opening the inner plastic packaging.
Q: Is United Canada Inc. an authorized medical supplies distributor?
A: United Canada has an MDEL License from Health Canada <#12243> to manufacture, import, and distribute all class I to IV devices.
Q: Is there a warranty on the face mask?
A: As a distributor, we do not offer a warranty on any PPE items. However, some PPE may be subject to a manufacturer’s warranty. Don’t hesitate to contact the manufacturer directly for further details. Any defective masks manufactured by United Canada Inc. will be replaced or refunded.
Q: Can I return my masks?
A: All infection prevention products are excluded from returns to maintain health protocols. Please refer to our Terms & Conditions.
We offer several options when it comes to delivery, including:
Pickup
Orders can be picked up at our office located in Richmond Hill, Ontario. Once you receive a confirmation email that your order is ready for pickup, you have 20 business days to pick it up. Once this timeframe is exceeded, you will be contacted before we issue a full refund for your order. If you will be picking up outside of this timeframe for any reason and do not want to lose your order or have any questions about pickup, please contact:
647-910-5999 ext. 238
Delivery Service:
Orders that are not selected to be picked up at the office will be shipped using one of our trusted delivery partners. You will receive a shipment notification once your order has left our warehouse which will include the delivery service used as well as a tracking number that can be used to track your package. If there is an issue regarding your shipment (e.g. incorrect address, special instructions, etc.) please contact us immediately. The recipient at the time of delivery must be of legal age. For all delivery inquiries please contact:
647-910-5999 ext. 238
Please note during holiday periods/high-order volume periods, shipping times may be delayed
Receiving your Order
When you receive your order, please inspect the product carefully; if you run into any issues, let us know immediately. We will gladly resolve any issues involving your product within 48 hours of receiving your delivery. Any requests related to product damage during shipment received after the 48-hour deadline will be reviewed on a case-by-case basis. For all inquires please contact:
647-910-5999 ext. 225
If picking up from our warehouse, our team will be happy to help you load your products into your vehicle. Once the product is loaded, the customer will then take all responsibility for securing the product and delivering it safely to its destination.
For all orders, pickup or delivery, the customer is responsible for assembly of all products.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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